Welcome to DeliFry™️, a product of DFY FOOD VENTURE PRIVATE LIMITED. By accessing or using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or making any purchases.

  1. Acceptance of Terms

By using DeliFry.in website and/or placing an order, you agree to be bound by these Terms and Conditions, including any future updates or modifications. If you do not agree with these terms, please refrain from using the Site.

  1. Eligibility

You must be at least 18 years of age and capable of forming a legally binding contract under Indian law to use this Site and place an order. By using our services, you confirm that you meet under mentioned requirements.

  1. Account Registration

To place an order or access certain features (such as our loyalty program), you may be required to create an account on our website. You agree to provide accurate, current, and complete information during the registration process and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account and password.

  1. Product Information and Availability

We strive to provide accurate descriptions and pricing for all products offered on the Site. However, we do not guarantee the accuracy or completeness of any product information. All items are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.

  1. Pricing and Payment

Prices listed on the Site are in Indian Rupees (INR) and are subject to change without notice as per business requirements. Payment must be made at the time of ordering via the available payment methods (such as credit/debit cards, UPI, digital wallets, etc.). We accept no responsibility for delays caused by payment gateway issues.

  1. Orders and Order Cancellation

Once an order is placed, you will receive an order confirmation SMS/email. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, inaccuracies in product or pricing information, or suspected fraud. If your order  canceled before preparation starts, we will issue a full refund to the original payment method.

  1. Delivery

We will make reasonable efforts to deliver your order within the estimated delivery time frame. Delivery charges may apply and will be shown during checkout. Delays due to third-party courier services, weather conditions, or other unforeseen events are outside our control, and we are not liable for such delays.

  1. Loyalty Program

Our loyalty program allows you to earn points on every order, which can be redeemed for future purchases. Points have no cash value and cannot be exchanged for money. You must be registered on the Site to participate in the loyalty program. We reserve the right to modify or discontinue the loyalty program at our discretion.

  1. Returns and Refunds

We want you to be satisfied with your order. If you experience any issues with the quality of our products, please contact our customer support team within 1 hour of delivery for assistance. We will evaluate your complaint and, if necessary, offer a replacement, store credit, or refund. Refunds will be processed to the original payment method.

  1. Intellectual Property

All content on DeliFry.in, including text, graphics, logos, images, and software, is the property of DFY FOOD VENTURE PRIVATE LIMITED and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site without prior written permission.

  1. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

  1. Prohibited Conduct

You agree not to engage in any of the following activities:

– Using the Site for any unlawful purpose

– Interfering with the proper functioning of the Site or services

– Posting or transmitting harmful, abusive, or offensive content

– Attempting to gain unauthorized access to our systems or networks

  1. Limitation of Liability

To the maximum extent permitted by law, DFY FOOD VENTURE PRIVATE LIMITED is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or our products. Our liability is limited to the amount paid for the product in question.

  1. Indemnity

You agree to indemnify and hold harmless DFY FOOD VENTURE PRIVATE LIMITED, its affiliates, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

  1. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of the Site or related to these Terms will be resolved through binding arbitration in Delhi NCR, India, in accordance with the Indian Arbitration and Conciliation Act, 1996.

  1. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the Site after changes are made, you agree to be bound by the revised Terms.

  1. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

 

DFY FOOD VENTURE PRIVATE LIMITED

Email: contact@delifry.in  

Website: www.delifry.in